What's New

4-4-2016

UPS shipping issues.

There has been a recent issue where UPS has been returning no rate information on occasion. There doesn't seem to be a whole lot of reason why.

We have opened a ticket with UPS to have them look into the issue.

April 6th update:

We just received the following response from UPS.

Technical Support / Developer Resources - Post-integration
[Incident: 160405-045607]

Thank you for your response. I received confirmation from the next level of support that the cause of the issue was found and resolve. The API should be working as normal now.

Please contact us if you need any additional assistance.

UPS Technical Support